Return Policy

Refund & Return Policy – Herbal Khazanastore (Pakistan)

At Herbal Khazanastore, customer satisfaction is our top priority.
If you are not completely happy with your purchase, we’re here to make it right.

🕒 30-Day Return Policy

You have 30 days after receiving your order to request a return.

To be eligible for a return:

  • The item must be unused, unopened, and in its original packaging.

  • You must provide a receipt or proof of purchase.

To start a return, please contact us at:
📧 herbalkhazanastore@gmail.com
📱 0328-7596810

Once your request is approved, we’ll share the return address and shipping instructions.
Please note: Returns sent without prior approval will not be accepted.

Damages or Wrong Items

Please check your order when it arrives.
If your item is damaged, defective, or incorrect, contact us immediately.
We will review the issue and send a replacement or refund as per our policy.

Non-Returnable Items

For hygiene and safety reasons, the following items cannot be returned:

  • Opened or used herbal products

  • Personal care or beauty items (such as oils, creams, or capsules)

  • Custom or special-order items

  • Discounted or sale items

If you’re unsure about a product’s return eligibility, feel free to contact us before making your return.

Exchanges

If you wish to exchange a product, the fastest way is to return the original item and place a new order after your return is approved.

Refunds

Once we receive and inspect your return, we’ll notify you about your refund status.
If approved, your refund will be processed within 10 business days through your original payment method.

If more than 15 business days have passed since approval, please contact us at:
herbalkhazanastore@gmail.com
0328-7596810

Would you like me to write a short summary version (3–4 lines) for your website footer or product page, like:

“We offer a 30-day return policy for unopened products. For any refund or exchange, contact us at herbalkhazanastore@gmail.com  0328-7596810.”